1. Eligibility for Refunds
You may be eligible for a refund if:
You receive a damaged or defective product.
The item you receive is significantly different from what was ordered.
There is a valid reason supported by photo or video evidence within 3 days of receiving the goods.
2. Non-Refundable Items
Products that are damaged after delivery due to improper handling or storage.
Goods purchased under promotional discounts or clearance sales.
Perishable items (unless proven to be defective on delivery).
3. Refund Process
To request a refund:
Contact our support team at [Insert Email] within 3 days of receiving your order.
Provide your order number, description of the issue, and supporting images/videos.
Our team will evaluate the case and respond within 5 business days.
If approved, the refund will be processed to your original payment method within 7–10 business days.
4. Return Shipping
In some cases, we may require you to return the product. Return shipping instructions will be provided by our support team. Costs related to return shipping will be discussed case by case.
5. Need Help?
📧 Email:Info@kingdome.in
📞 Phone: +917464848144
